O&M platform: EV charging station management software
An end-to-end EV charging software designed to give you the upper hand in managing your EV charging network’s Operations & Maintenance.
Trusted by 300+ charging sites across North America and Europe
Key benefits
Why choose an end-to-end O&M solution?
End-to-end coverage
Leave no gaps in your processes with an end-to-end solution
Connect monitoring, diagnostics, issue resolution, and maintenance workflows in one seamless operational process.
Gain full visibility and control over your network’s operations.
Keep track with real-time insights and updates on your charging network’s health and issue management.
Use one platform to manage equipment from different vendors.
Manage chargers from multiple manufacturers in one place, with consistent visibility and control across your entire network.
Detect and prevent issues with in-depth, proactive monitoring.
Effectively identify and diagnose anomalies with customizable checks, health scores, and detailed data tools.
Strengthen collaboration and achieve clear accountability.
Charger owners, operators, and technicians collaborate on issue resolution with a unified view and task assignments.
Structure and automate issue resolution workflows.
Our end-to-end workflows allow incidents to be automatically detected, reported, and shared for efficient dispatches.
Gain visibility and control of your operations with a purpose-built tool
Features
Everything you want in an O&M platform and more
Operation dashboard
Visualize insights into your charging network’s health and issue handling.
In-depth monitoring
Proactively identify existing issues and potential failures through in-depth analysis of charger behaviour.
Enriched work orders
Equip technicians with diagnostics, charger knowledge base, and site info.
Deep dive diagnostics
Leverage convenient tools to analyze connectivity, usage, charging sessions, logs, etc.
Resolution workflows
Streamline anomaly detection, issue management, and work order deployment.
Field service dispatch
Assign work orders to personnel or service providers for seamless dispatch.
Access control
Control access for sub-organizations & contributors to necessary resources.
OCPP pilot
Analyze OCPP messages, logs, trigger diagnostics and update configurations.
Security
Strengthen your data security with a platform built around InfoSec best practices and designed to meet SOC 2 compliance requirements.
Configurable checks
Detect technical issues and operational anomalies specific to your activities.
Control your OCPP traffic
Connect to the Relion proxy to centralize charger control across multiple CSMSs.
Collaborative tools
Share and allocate issues and work orders to internal and external teams.
Next Steps
Talk to us about your network
If you want to know what managed O&M would look like for your specific sites and hardware, the next step is a conversation, not a demo script.
What happen after you reach out
Infrastructure discovery
We ask about your current setup and where things tend to break down.
Operational mapping
We map how the platform, SLAs, and technician network would apply to your network specifically.
Transition strategy
You decide what to hand off and what to keep, a phased rollout or a full transition.
Knowledge center
Stay plugged in
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Relion and Malco Launch Collaborative Project to Improve EV Fleet Charging Operations Across Québec
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Papillons Infrastructure Nature Selects Relion to Scale Reliable EV Charging Operations Across Canada
