Dependable charging infrastructure,
made easy.
ReliON is your end-to-end EV charging infrastructure O&M solution, providing integrated experience from problem detection to resolution.
At ReliON, we understand that EV charger availability is essential
for your business
RFP & Funding
Compliance
Optimize
Costs
Utilization
Levels
Customer
Satisfaction
Fleet
Availability
Operational
Focus
Our solution connects the dots to keep your EV chargers charging
Because when your infrastructure is down, you need visibility and dependability
Proactive charger monitoring
We monitor your infrastructure’s availability, prescribing or automating remedial actions as needed.
– Thorough visibility into the availability & health of your infrastructure
– Remote diagnostics & support
– Intelligent issue detection & false alert filtering
Charger equipment management
We track equipment utilization, parts & warranties and provide coordination support to manage the lifecycle of your equipement.
– Maintenance management & firmware updates
– Issue & warranty coordination with suppliers
– Parts sourcing
Field interventions
We dispatch the right skills with the right information and right parts for timely and cost-effective maintenance & repair.
– Network of pre-qualified service providers
– Service coordination and assistance
– Complete process integration within our platform
– Automated ticketing, workflows & dispatch
– Workorders monitoring and approval
– In-field tools and assistance
Our end-to-end platform handles the complete Operation and Maintenance process so that you can
focus on your business
Field interventions
Fast and efficient interventions when you need it the most
We partner with a network of workforce and logistics suppliers to provide the most efficient truck rolls and availability for parts throughout Canada and the US.
As a Charge point operator, if you already have a preferred partner or service provider, we will gladly collaborate with them to ensure the highest uptime possible.
Are you a Technical service provider and are interested in joining our network?
24/7 Proactive
station monitoring
We discover issues as soon as they occur, respond within one business day and dispatch field interventions on demand, with a response time of up to 4 hours per our SLA.
Pricing
The piece of mind of managed services combined with transparent dispatch rates.
Per charger
per month
Subscription based
On a per charger, per monthly basis covering:
- The use of our platform
- Technical support
- Part sourcing
- Field intervention dispatch
Labor & parts
at cost + fees
Pay-as-you-Go!
- Approve your service provider(s)
- Choose your SLA with related rates
- Approve each field intervention or within pre-approved limits
- Interventions & parts are charged monthly at costs plus fees
Contact us
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Make an appointment
Still not convinced or looking for a quick with one of our team members?
Choose the time you’d like, now.
Would you like to join our team?
Are you passionate about advancing sustainable transportation and reducing range anxiety for EV drivers?
By fostering a culture of excellence and innovation, ReliON is building a world-class team to drive the future of sustainable transportation.
Recent news
-
ReliON we will be exhibiting at the EVVE 2024 conference organized by Electric Mobility Canada
Read more: ReliON we will be exhibiting at the EVVE 2024 conference organized by Electric Mobility Canada -
ReliON closes a CAD $3M round to supercharge EV charging infrastructure dependability
Read more: ReliON closes a CAD $3M round to supercharge EV charging infrastructure dependability -
ReliON at the EV & Charging Expo in Toronto May 1-2, 2024
Read more: ReliON at the EV & Charging Expo in Toronto May 1-2, 2024