Dependable charging infrastructure,
made easy.
ReliON is your end-to-end EV charging infrastructure O&M solution, providing integrated experience from problem detection to resolution.
At Relion, we understand that EV Chargers availability is important
for your business
RFP & funding
Compliance
Optimize
Costs
Utilization
Levels
Customer
Satisfaction
Fleet
Availability
Operational
Focus
Our solution connects the dots to keep your EV Chargers charging
Because when your infrastructure gets down, you need visibility and dependability
Proactive charger monitoring
We monitor your infrastructure’s availability, prescribing or automating remedial actions as needed.
– Maintenance management & firmware updates
– Issue & warranty coordination with suppliers
– Parts sourcing
Charger equipment management
We track equipment utilization, parts & warranties and provide coordination support to manage the lifecycle of you equipement.
– Thorough visibility into the availability & health of your infrastructure
– Remote diagnostics & support
– Intelligent issue detection & false alert filtering
Field interventions
We dispatch the right skills with the right information and right parts for timely and cost-effective maintenance & repair.
– Network of pre-qualified service providers
– Service coordination and assistance
– Complete process integration within our platform
– Automated ticketing, workflows & dispatch
– Workorders monitoring and approval
– In-field tools and assistance
Our End to End platform takes care of the complete Operation and Maintenance process so that you can
focus on your business
Field Interventions
Fast and efficient interventions when
 you need it the most
We partner with a network of workforce and logistics suppliers to provide the most efficient truck roll and availability for parts in Canada and US.
As a Charge Point Operator, if you already have a preferred partner or service provider, we will gladly leverage this great relationship and work with them.
You are a Technicial Service Provider interested in joining our Network?
24/7 proactive
station monitoring
We discover issues as soon as they occur, responding within one business day and dispatch field interventions on demand, with a response time of up to 4 hours under our SLA.
Pricing
The peace of mind of a service combined with transparent dispatch rates
Per charger
by month
As-a-Service
A subscription-based service on a per charger per month basis covering:
- The use of our platform
- Technical support
- Part sourcing
- Field intervention dispatch
Labor & parts
at cost + fees
Pay-as-you-Go!
Approve your service provider(s)
- Choose your SLA with related rates
- Approve each field intervention or pre-approve within limits.
- Interventions & parts are charged monthly at costs plus fees.
Contact us
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Make an appointment
Still not convinced, or looking for a quick face-to-face chat?
Choose the time you’d like to call now.
Would you like to work with us?
Are you passionate about advancing sustainable transportation and reducing range anxiety for EV drivers?
By fostering a culture of excellence and innovation, ReliON is building a world-class team to drive the future of sustainable transportation.
Recent news
-
ReliON at the EV & Charging Expo in Toronto May 1-2, 2024
Read more: ReliON at the EV & Charging Expo in Toronto May 1-2, 2024