{"id":627,"date":"2024-04-11T13:25:22","date_gmt":"2024-04-11T17:25:22","guid":{"rendered":"https:\/\/relioncharging.com\/relion\/"},"modified":"2025-01-20T11:46:17","modified_gmt":"2025-01-20T16:46:17","slug":"relion-old","status":"publish","type":"page","link":"https:\/\/www.relioncharging.com\/fr\/relion-old\/","title":{"rendered":"Old-ReliON"},"content":{"rendered":"\n
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Dependable charging infrastructure,
made easy<\/mark>.<\/h2>\n\n\n\n

ReliON is your end-to-end EV charging infrastructure O&M solution<\/mark><\/strong>, providing integrated experience from problem detection to resolution.<\/p>\n\n\n\n

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Discover how<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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At ReliON, we understand that EV charger<\/mark> availability is essential<\/mark>
for your business<\/h2>\n\n\n\n
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RFP & Funding
Compliance<\/p>\n<\/div>\n\n\n\n

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Optimize
Costs<\/p>\n<\/div>\n\n\n\n

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Utilization
Levels<\/p>\n<\/div>\n\n\n\n

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Customer
Satisfaction<\/p>\n<\/div>\n\n\n\n

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Fleet
Availability<\/p>\n<\/div>\n\n\n\n

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Operational
Focus<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Our solution connects the dots<\/mark> to keep your EV chargers charging<\/h2>\n<\/div>\n\n\n\n

Because when your infrastructure is down, you need visibility and dependability<\/mark><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Proactive charger monitoring<\/h2>\n\n\n\n

We monitor your infrastructure’s availability, prescribing or automating remedial actions as needed.<\/p>\n\n\n\n

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– Thorough visibility into the availability & health of your infrastructure
– Remote diagnostics & support
– Intelligent issue detection & false alert filtering<\/p>\n<\/div>

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Charger equipment management<\/h2>\n\n\n\n

We track equipment utilization, parts & warranties and provide coordination support to manage the lifecycle of your equipement.<\/p>\n\n\n\n

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– Maintenance management & firmware updates
– Issue & warranty coordination with suppliers
– Parts sourcing<\/p>\n<\/div>

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Field interventions
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We dispatch the right skills with the right information and right parts for timely and cost-effective maintenance & repair.<\/p>\n\n\n\n

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– Network of pre-qualified service providers
– Service coordination and assistance
– Complete process integration within our platform
– Automated ticketing, workflows & dispatch
– Workorders monitoring and approval
– In-field tools and assistance<\/p>\n<\/div>

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Our end-to-end platform handles the complete Operation and Maintenance process<\/mark> so that you can
focus on your business<\/h2>\n\n\n\n
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Field interventions<\/h2>\n\n\n\n

Fast and efficient interventions when you need it the most<\/p>\n<\/div>\n\n\n\n

We partner with a network of workforce and logistics suppliers to provide the most efficient truck rolls and availability for parts throughout Canada and the US.

As a Charge point operator, if you already have a preferred partner or service provider, we will gladly collaborate with them to ensure the highest uptime possible.<\/p>\n\n\n\n

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Are you a Technical service provider and are interested in joining our network?<\/strong><\/h3>\n\n\n\n
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Let’s get in touch<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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24\/7 Proactive
station monitoring<\/h3>\n\n\n\n

We discover issues as soon as they occur, respond within one business day and dispatch field interventions on demand, with a response time of up to 4 hours per our SLA.<\/p>\n\n\n\n

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Talk to our experts<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Pricing<\/h2>\n\n\n\n

The piece of mind of managed services combined with transparent dispatch rates.<\/p>\n\n\n\n

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Per charger<\/h3>\n\n\n\n

per month<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Subscription based<\/h2>\n\n\n\n

On a per charger, per monthly basis covering:<\/p>\n\n\n\n